Defense · Aerospace

Case Study

OpsHub × Knowmad mood

Real-time traceability for a global defense and aerospace prime

GLOBAL DEFENCE & AEROSPACE PRIME

A leading global defense prime contractor eliminated 40+ years of fragmented communication, replaced complex custom scripts, and achieved real-time traceability across mission-critical aircraft programs without disrupting a single certified tool.

1

Jira project

integrated

3

Windchill RV&S

projects connected

7

Jira entity

types synced

10

Windchill entity

types synced

01

The Challenge

Fragmentation → Risk

Four decades of fragmented comms

Since the early 1980s, defense engineering workflows relied on email and telephone to exchange requirements and change requests while creating invisible traceability gaps across every aircraft program lifecycle.

Monthly change control board bottleneck

Formal Change Control Board (CCB) processes constrained updates to monthly cycles. Real-time collaboration between engineering, testing, and program stakeholders was simply impossible under this governance model.

Brittle python script integrations

Custom Python scripts attempted to synchronize IBM DOORS, Windchill RV&S, and Jira. These fragile, manually maintained bridges introduced maintenance risk, data inconsistencies, and operational fragility that were unacceptable at defense scale.

Disconnected tool landscape

Legacy programs ran on DOORS and Windchill. Newer programs adopted Jira and Git. These systems had no native communication layer, creating parallel data universes with no trusted, unified source of truth.

02

Program Evolution

The Journey to Integration

Early 1980s

Email & Telephone Era

Requirements exchange via informal channels. Functional initially, but no formal traceability, no audit trail, and total dependency on human relay across departments.

Tool Adoption Phase

IBM DOORS + Windchill RV&S

Formal ALM tooling introduced for requirements management. Governance improved, but tools remained siloed, and CCB monthly cycles created new bottlenecks.

Modernization Wave

Jira & Git Adoption

Newer defense programs adopted modern DevOps toolchains. The tool ecosystem fragmented: legacy platforms on one side, modern tools on the other, with no bridge.

Now

OpsHub Integration Manager

Real-time, governed bi-directional synchronization across the entire tool landscape. CCB bottlenecks eliminated. Full traceability from requirements to test, with zero tool replacement.

Trigger Events

Email & Telephone Era

Signals from aircraft simulators needed to flow seamlessly into requirements, development, and test systems, the existing monthly-batch model created critical operational risk.

Defense Platform Complexity

As aircraft platforms became more complex, the data flows between requirements, engineering, and validation teams multiplied exponentially, outpacing what custom scripts could handle.

Defense Platform Complexity

Long-lifecycle military programs require end-to-end auditable traceability. Script-based synchronization couldn't provide the governed evidence chain required for defense certification.

03

Integration Architecture

Unified Data Fabric

IBM Rational DOORS

Requirements Mgmt

Windchill RV&S

Requirements + Findings

PTC Integrity

Feedback + Ticketing

SRQ System

Change Requests

OpsHub Integration Manager

Federated · Governed · Enterprise-Scale Integration Platform

ENTITY MAPPING

ATTACHMENTS

TRACEABILITY

CCB GOVERNANCE

Jira

Dev + Change Execution

Git

Source Code Versioning

Bitbucket

Repository Management

CI/CD Pipeline

Continuous Delivery

04

Entity Synchronization Map

What Integrates to What

PTC Release

Windchill RV&S

PTC Build

Windchill RV&S

SRQ Request

Windchill RV&S · Request Type Driven

Multiple Jira Entities

Bug · Change Req · Service Req

Jira Task

Field-Value Driven

OIM

Jira Version

Atlassian Jira

Jira Version

Atlassian Jira

Jira Feature

Conditional Mapping

SRQ Entity

Windchill RV&S

PTC SRT Task

Windchill RV&S

05

Deployment Metrics

Scale & Coverage at a Glance

1+

Jira project

fully integrated

3

Windchill RV&S

projects connected

7

Jira entity types

synchronized

10

Windchill entity

types synchronized

0

Custom scripts

remaining

Before OIM

OIM Deployed

By OpsHub × knowmad mood

After OIM

06

Key Capabilities Leveraged

Platform-Level Features
FeatCapabilityure Description Defense Relevance
Bi-Directional Sync
Real-time, governed data flow in both directions across all connected tools
Enables CCB decisions to propagate instantly to dev and test teams
Entity Mapping Engine
Complex, conditional mapping between heterogeneous entity types across systems
Maps defense-specific SRQ types to Jira equivalents with full fidelity
Field Logic & Dependencies
Conditional field handling, concatenation, and multi-value constraint resolution
Handles defense workflow complexity without manual transformation
Traceability Fabric
End-to-end audit trail from requirements through development to testing
Satisfies defense certification and program audit requirements
Federated Architecture
Preserves tool ownership, authority, and certification status
No certified tools replaced or recertified; governance preserved

07

Business Outcomes

Measurable Impact
01

Real-Time Collaboration

Communication between requirements management systems and development tools became seamless, replacing monthly batch cycles with continuous, instantaneous data flows across all engineering teams.

02

Governance Without Bottlenecks

CCB-driven monthly bottlenecks were eliminated without compromising the formal governance required for defense certification. Decisions propagate instantly through the integration layer.

03

Full Lifecycle Traceability

Complete, auditable traceability achieved from requirements capture through development and testing. Every change, every requirement, every test result is connected and traceable.

04

Zero Tool Replacement

Legacy defense platforms and newer programs were aligned without forcing any tool replacement or recertification. Engineers continue working in their native, approved environments.

05

Automated Synchronization

Manual, error-prone Python scripts were retired and replaced with automated, reliable synchronization, eliminating maintenance burden and the operational fragility risk they introduced.

06

Future-Ready Platform

The federated OIM architecture supports expansion across additional programs and workflows, enabling continuous modernization within strict defense governance constraints, built to scale.

08

Program Roadmap

What’s Done. What’s Next.

Complete

Phase 1 - Foundation

Planned

Phase 2 - Expansion

future

Phase 3 - Optimization

09

The Partnership

OpsHub × knowmad mood (Aservo)

OpsHub

Integration Platform

Provided the robust, federated integration platform purpose-built for traceability and enterprise scale. OpsHub Integration Manager delivers the technical backbone for governed, real-time synchronization across heterogeneous toolchains.

Knowmad mood

Defense Domain Expertise

Brought deep defense domain expertise and hands-on implementation leadership. Knowmad mood (Aservo) led deployment, configured entity mappings, and ensured the solution aligned precisely with defense governance models and existing program workflows.
OpsHub and Knowmad mood (Aservo) enabled seamless, governed communication between our requirements management systems and Jira. The integration removed manual effort while preserving the traceability and control required for complex defense programs.
Senior Engineering Lead · Global Defense & Aerospace Prime
CASESTUDY

INTEGRATION

DEVOPS

Unified toolchain fabric

Bridging internal and external Jira for global semiconductor leader

A global semiconductor leader running one of the industry’s largest Jira ecosystems deployed OpsHub Integration Manager to create a governed, real-time synchronization layer between their external vendor-facing Jira and internal engineering Jira, enabling automatic, selective data flow across 20,000+ users.

5

Integration phases

6+

Systems integrated

20K+

Users across the platform

43+

Projects transitioned from legacy sync solution

0

Manual hand offs required

01

The Challenge

Disconnected tools. complex eco-systems. global scale

Siloed External & Internal Jira Instances

Vendors, suppliers, and customers raised tickets in an external Jira. These had no automatic path to the internal Jira where engineering teams actually worked forcing manual re-entry, delays, and data inconsistency at scale.

No Selective Sync Control

Not every external ticket needed to flow internally, and not every internal update should be visible externally. A blanket integration would expose sensitive engineering data. Selective, field-level sync governance was required.

Fragmented Tool Landscape

Beyond Jira-to-Jira, the engineering workflow spanned Jama Connect for requirements, GitHub and Gerrit for code change, and Jira Cloud for specific teams, all with no unified integration layer connecting them.

Legacy sync Tool Dependency

An existing plugin-based synchronization solution covered some projects but lacked the enterprise-grade governance, field-logic flexibility, and traceability required as the integration footprint grew to 20,000+ users.

02

Why the Change

The Business Case for connected tool chain

Partner Efficiency

Manual ticket re-entry was creating delays in partner communication and reducing engineering velocity. The company needed automated, governed sync to maintain partner relationships.

Enterprise Growth

With 20,000+ users and 43+ projects needing migration from legacy sync, a scalable platform was essential. OpsHub Integration Manager provided the capacity and governance layer required.

Unified Platform

Instead of point-to-point integrations, OIM offered a centralized hub connecting Jira (DC & Cloud), Jama Connect, GitHub, and Gerrit with consistent field mapping and governance.

Field-Level Control

Selective field sync ensured sensitive engineering data stayed internal while partner-relevant information flowed bidirectionally, critical for maintaining IP protection.

On-Premise Infrastructure

Deployed on-premise with Okta SSO, Splunk logging, HTTPS encryption, and PostgreSQL. Disaster recovery tested and validated for enterprise resilience requirements.

Zero-Downtime Transition

43+ projects migrated from legacy sync plugin to OIM with full historical data fidelity, maintaining production continuity throughout the migration phases.

03

Solution Architecture

OIM as the central governed synchronization hub

Internal Jira Data Center

Customer Tickets

External Jira Cloud

Vendor & supplier

Jama Connect

Requirement management

Gerrit

Code Review

OpsHub Integration Manager

Federated · Governed · Enterprise-Scale Integration Platform

COMMENTS

ATTACHMENTS

TRACEABILITY

NO-CODE SETUP

Internal Jira Cloud

Dev + Change Execution

GitHub

Source Code Versioning

Jira data center

Repository Management

Jira data center

Requirements Management

04

Five phases. One platform

Low-Risk · Wave-Based · Parallel Tracks

Track A – external jira – Internal jira, bi-directional integration

Phase 1

VALIDATION

Phase 2

SYNC TOOL MOVEMENT

Phase 3

FULL HISTORY PRESERVED

Track B — Jira with Jama, gerrit and github integration

Phase 4

JIRA - JAMA

Phase 5

JIRA-GERRIT-GITHUB

Parallel: Data Archiving Track

Four years old data from 2 Rally work spaces (104 projects, ~200K entities) archived with full fidelity — comments, attachments, relationships, and revisions all preserved. Accessible via OpsHub Archive Data Explorer without touching production ADO or Jira instances.

05

Integration Scope

Full Data Coverage

Sync tool transition

Plug-in based unreliable sync to OpsHub enterprise grade sync

Projects migrated from legacy plugin

43+

Historical data fidelity

FULL

Production downtime during migration

0

Total Users

20k+

Entity Types Integrated

Requirements

Change Sets

Test Cases

Defects

Pull Requests

Issues

Tickets

System coverage

Platform reach

Jira Data Center and Jira Cloud

External Jira – partner portal

Jama Connect

GitHub

Gerrit

06

Deployment Metrics

Scale at a Glance

20K+

Enterprise Users

43+

Projects Moved to OpsHub Sync

6

Systems Integrated

5

Deployment Phases

0

Manual Handoffs

Before OIM

OpsHub Integration Manager

OIM

After OIM

07

Infrastructure Details

Deployment. Security. Performance

Infrastructure

Deployed in company data center with full infrastructure control and data sovereignty. Okta SSO, HTTPS encryption, Splunk logging, PostgreSQL backend with disaster recovery tested. Bi-directional sync with field-level control and immediate data propagation.

On-Premise

Deployment

Enterprise Grade

Security

Real-Time Sync

Performance

08

Capabilities Leveraged

What Made This integration successful

Feature What It Does Business Impact
Rich Data Sync
Bi-directionally integrates comments, files, links, mentions, inline images
Clean, complete data in native tools
Selective Field Sync
Control over which fields, and updates cross system boundaries in each direction
Ensures sensitive engineering data stays internal; only approved data flows to vendors
Project Movement
Avoid duplicate data and moves entity to new target project
Hassle free cross team collaboration at scale, with all teams seeing same state
History Preservation
Full change history preserved across the toole
Maintained complete audit trail without overloading the destination systems
Multi- tool Integration
One platform to integrate all the tools in company’s toolchain
Avoided multiple procurement cycle to hunt new sync tool for every pair of tools
Fields → Comments Mapping
Advanced mapping that converts field values into formatted comments
Used in Phase 2 (Cloud → Internal) for unidirectional comment-only flows
Stop-Sync Workflow
Workflow-driven mechanism to selectively pause synchronization for tickets
Phase 4 governance layer applied across all active integrations
09

Results

What Was Delivered
01

Eliminated Manual Work

Eliminated manual ticket re-entry between external and internal Jira, freeing engineering teams to focus on technical work instead of data transfer.

02

Real-Time Partner Visibility

External partners see ticket status updates automatically, reducing status inquiry emails and improving partner relationship transparency.

03

Enterprise-Grade Governance

Field-level control ensures sensitive engineering data stays internal while partner-relevant information flows bidirectionally with full audit trails.

04

Unified Tool Integration

Single platform connecting Jira, Jama Connect, GitHub, and Gerrit, replacing fragmented point-to-point integrations with centralized sync hub.

05

Complete Traceability

Requirements (Jama) → Issues (Jira) → Code (GitHub/Gerrit) linked automatically, enabling end-to-end visibility across the entire development lifecycle.

06

Zero-Downtime Migration

43+ projects transitioned from legacy plugin to OIM with full data fidelity and no production disruption during migration phases.

OpsHub Integration Manager

Built for Enterprise Semiconductor Scale

From External to Internal Jira to Jama Connect, GitHub, and Gerrit, OIM provides the governed, selective, enterprise-grade integration fabric that global engineering organizations demand across every tool, team, and partner boundary.

casestudy

Migration

DEVOPS

No Sprint Missed.

Rally → ADO + Jira Migration

A large global enterprise running Agile, AI, and DevOps programs across hundreds of projects migrated 600K+ artifacts from Rally to Azure DevOps and Jira, in production waves, with zero downtime, zero sprint disruption, and a clean day-one experience.

470

Rally Projects
Migrated to ADO

91

Rally Projects
Migrated to Jira

200K

Archived Entities
via Data Bridge

100K+

Engineers Affected

0

Downtime Minutes

01

The Challenge

Scale · Speed · Zero Disruption

Massive Data Volume at Scale

The migration involved hundreds of projects, many different entity types, and a complex mix of current-state data and multi-year history. Standard migration tooling was not built for this volume or structural complexity.

Zero Downtime Requirement

Development teams depended on continuous access to their tools for sprint planning, execution, and delivery. Any outage, even brief, risked missing sprint commitments and release timelines across distributed global teams.

History vs. Active Data Separation

Not all historical data needed to live in ADO or Jira. Migrating everything would clutter the new systems, increase platform costs, and degrade performance. Older data needed a clean, accessible home outside the primary tools.

Dual-Destination Complexity

The migration ran on two parallel tracks: Rally to Jira and Rally to ADO, with different entity structures, field mappings, and workflow conventions. Both tracks needed simultaneous governance without cross-contamination.

02

Why the Change

The Business Case for Modernization

Modernize the Toolset

Rally's limitations were constraining agile team velocity. Moving to Azure DevOps and Jira unlocked modern workflows, richer integrations, and an evolving product roadmap aligned to the organization's future.

Workflow Efficiency

ADO and Jira's native integrations with CI/CD pipelines, dashboards, and reporting tools dramatically improved end-to-end visibility and reduced manual overhead across engineering and delivery teams.

Full DevOps Lifecycle

The organization needed a platform that could support the complete DevOps lifecycle, from backlog to deployment. ADO in particular provided a unified environment for planning, code, test, and release.

Cost Advantages

Already invested in Microsoft Azure, the organization unlocked significant cost benefits by consolidating onto Azure DevOps, reducing licensing overhead and gaining strong industry adoption backing.

Critical Jan 2026 Deadline

A hard cutover deadline created urgency. The migration needed to be planned, piloted, and executed in structured waves to hit the target date without compromising quality or operational continuity.

Proven OpsHub Relationship

Having successfully used OpsHub Migration Manager in a previous 600K artifact migration from Rally to ADO and qTest, the organization had the trust and evidence needed to select OpsHub again for a larger, more complex scope.

03

Solution Architecture

Three-Product OpsHub Stack

Rally (CA Agile)

Source of ~600K+ Artifacts · Hundreds of Projects · Multi-Year History

DECOMMISSION

OpsHub Migration Manager

Phased · Governed · Enterprise-Scale

Handles large-scale migration with phased wave execution, entity mapping, and history preservation

OpsHub Data Bridge

Archive · Secure · Searchable

Archives older data into a secure, structured database, keeping it fully accessible without loading ADO or Jira

Archive Data Explorer

Browse · Search · Export

Provides a ALM-like UI for viewing archived data. Users can easily search, browse, and export.

Azure DevOps

470 Rally Projects → 40-45 ADO Projects

Project Consolidation + current-state data + tabular history in custom fields

Jira

91 Projects · ~120K Entities

Wave 1: history migration · Wave 2: current-state + structured history

Secure Archive

~200K Entities · 104 Projects

Four years old data preserved with comments, attachments, revisions

04

Phased Execution Plan

Low-Risk · Wave-Based · Parallel Tracks

Low-Risk · Wave-Based · Parallel Tracks

POC

VALIDATION

Wave 1

HISTORY-BASED

Wave 2

CURRENT-STATE

Low-Risk · Wave-Based · Parallel Tracks

Pilot

ADO SETUP

Waves 1–5

PRODUCTION

Parallel: Data Archiving Track

Four years old data from 2 Rally work spaces (104 projects, ~200K entities) archived with full fidelity — comments, attachments, relationships, and revisions all preserved. Accessible via OpsHub Archive Data Explorer without touching production ADO or Jira instances.

05

Migration Scope

Full Data Coverage

Rally → Jira

WAVE MIGRATION · HISTORY PRESERVED

POC Projects
1
Wave 1 Projects
27
Wave 2 Projects
64
Total Entities
~120K
Entity Types Migrated

Risks

Sprints

Themes

Initiatives

Features

UserStory

Tasks

Bug

Rally → Azure DevOps

N:1 CONSOLIDATION · 5 WAVES

Rally Source Projects

470

ADO Target Projects

40–45

Consolidation Ratio

~10:1

Production Waves

5

Entity Types Migrated

Bugs

User Stories

Tasks

Features

Blueprints

Risks

06

Deployment Metrics

Scale at a Glance

600k+

Total artifacts

migrated

470

Rally projects

to ADO

120k

Entities migrated

to Jira

200k

Entities

archived

0

Sprints

disrupted

Before Migration

OpsHub Suite

OMM + DATA BRIDGE

+ ARCHIVE EXPLORER

After Migration

07

Intelligent Data Archiving

Keep ADO & Jira Clean

The Archive Strategy

Data approximately four years old was not migrated into ADO or Jira, doing so would have cluttered the new systems, degraded performance, and increased platform costs. Instead, OpsHub Data Bridge captured this data in a secure, structured database while OpsHub Archive Data Explorer made it fully accessible through a familiar ALM-like UI.

2

Rally Workspaces

Archived

104

Projects

Preserved

~200K

Entities

Secured

08

Capabilities Leveraged

What Made This Migration Succeed
Feature What It Does Business Impact
Entity Transformation
Rally entities mapped to ADO and Jira native types with field-level precision
Clean, native data in destination tools, no “migrated from Rally” clutter
Phased Wave Execution
POC → Pilot → Production waves with checkpoints and rollback safety
Enabled zero-downtime approach and stakeholder confidence at each stage
N:1 Project Consolidation
Many Rally projects mapped into a single ADO project with structural integrity
Enabled 470 Rally projects to consolidate cleanly into 40–45 ADO projects
History Preservation
Full change history stored in structured tables or native ADO custom fields
Maintained complete audit trail without overloading the destination systems
Dual-Track Migration
Simultaneous independent migration tracks to different destinations
Rally → Jira and Rally → ADO ran in parallel without interference
OpsHub Data Bridge
Archives older data into a secure, queryable database outside primary tools
Kept ADO and Jira clean while preserving 200K older entities with full fidelity
Archive Data Explorer
RALM-style read-only UI for browsing, searching, and exporting archived data
Users access historical data without IT involvement or production system load
09

Results

What Was Delivered
01

On-Schedule Delivery

Large-scale modernization delivered on schedule, meeting the critical January 2026 deadline. All migration waves executed within planned windows across both ADO and Jira tracks.

02

Zero Disruption to Work

Large-scale modernization delivered on schedule, meeting the critical January 2026 deadline. All migration waves executed within planned windows across both ADO and Jira tracks.

03

Clean Day-One State

A clean, desired Jira and ADO environment from day one. No legacy clutter, no noise from old data, no performance penalties, exactly the fresh start teams needed to work effectively.

04

Transformed Data Structure

Rally data was not just copied, it was transformed and restructured to fit Jira and ADO natively. Entity types, field mappings, and hierarchy all adapted to the target tool's model.

05

History Without Overload

Continuous access to historical data via the Archive Explorer, without any impact on ADO or Jira performance, storage costs, or user experience. The past is searchable, not forgotten.

06

Future-Ready Platform

The organization now operates on a modern, integrated DevOps toolchain with room to grow, aligned to Microsoft's roadmap and ready for the AI-assisted workflows being adopted across enterprise engineering.

10

Migration Roadmap

Past, Present & Next

Phase 1 — Foundation

Phase 2 — Full Migration

Phase 3 — Optimization

By combining enterprise-scale migration, phased execution, and intelligent data archiving, OpsHub helped this global organization move from Rally to Azure DevOps and Jira while keeping teams productive, data intact, and delivery on track.

How a Global Supply Chain Leader Migrated from Jira Data Center to Jira Cloud without Slowing a Single Business Day

The Business Challenge

Client: A global leader in supply chain and logistics

Industry: Logistics, warehousing, multi-region transport operations

Team Size: 10,000+ Jira users across product, engineering, QA, support, and compliance

Instance Complexity: 2800+ Jira Data Center projects, 300K+ issues, 3M+ change events

As part of its enterprise-wide modernization initiative, the client needed to migrate from a legacy Jira Data Center (DC) instance to Jira Cloud – without disrupting global operations, ongoing releases, or SLA-driven support teams.

All this, with zero tolerance for:

Defects

0 K+

Requirements

0 K+

Test Cases

0 K+

Artifacts

0 K+

What the Client Needed

Ensure uninterrupted operations

Teams needed to keep working in Jira DC – planning, developing, resolving issues – even while data was being migrated in the background. No disruption to sprints. No access delays. No user rework.

Guarantee full-fidelity migration – beyond just issues

Everything had to come across:

Adapt and transform data on the fly

The Jira Cloud target used newer field templates, statuses, and workflows. The migration needed to:

Preserve auditability while masking PII

Several legacy Jira projects contained embedded PII in descriptions, custom fields, and comments. The client needed:

Keep source and target environments in sync

Since teams were split – some already piloting Jira Cloud, others still on DC – the solution leveraged OpsHub’s patented reverse sync technology to:

Marketplace tools and internal scripts couldn’t handle these conditions. They lacked:

That’s where OpsHub stepped in.

OpsHub’s Migration Strategy: For a risk-free Jira Data Center to Jira Cloud migration

In high-stakes migrations like this one, OpsHub doesn’t apply a one-size-fits-all approach. Instead, based on data sensitivity, compliance needs, and timeline constraints, the right migration strategy is selected per project set.

For this client, OpsHub used a combination of Full History and History without Impersonation – allowing the migration to balance:

Below is a snapshot of OpsHub’s three-tiered migration strategies:

Migration Approach History Preserved Author Attribution Issue Key Retention Comments Handling Complexity Use Case

Current State Migration

Service account
✅Preserved in body, not metadata
Low
Fast migrations, Limited audit requirements

History w/o Impersonation

✅(via custom fields)
Service account
✅(custom field only)
✅Preserved in body with original metadata
Moderate
For semi regulated industries

Full History Migration

Original user + date
✅Fully migrated with source metadata intact
High
Compliance-driven, audit-critical

For projects with strict audit and traceability requirements – including QA, compliance, and support functions – OpsHub applied it’s patented Live++ migration approach, which included Full History Migration to retain every field change, comment, and transition with original issue id, history, user attribution and timestamps intact.

The OpsHub Solution

To meet the client’s mandate – move hundreds of Jira projects from Data Center to Cloud without pausing development, compromising compliance, or breaking reference integrity – OpsHub implemented its patented Live++ data migration approach tailored for high-velocity enterprise environments.

At the heart of this approach was OpsHub Migration Manager (OMM), which enabled:

Active Migration Without Handcuffing DC Users

Throughout the migration window, Jira DC users continued using the system as they always had – creating issues, editing them, deleting unwanted tickets, and even reorganizing items across issue types and projects.

OpsHub’s migration platform tracked these changes in real time, ensuring that the Cloud environment always reflected the latest structure and activity – no conflicts, no manual rework.

Zero Downtime, Zero Service Disruption

There was no freeze window.

Full-Fidelity Data Migration - with Add-On and History Preservation

OpsHub migrated more than just issues. The entire Jira DC context was rebuilt in Cloud – including:

On-the-Fly fields template transformation

Jira Cloud’s stricter validation model meant several legacy DC artifacts couldn’t be migrated 1:1.

OpsHub’s mapping engine handled:

All of this was done without manual intervention – ensuring correctness at scale.

Reverse Sync for Coexistence and Reporting Stability

With reporting pipelines and customer service dashboards still pointing to DC, the client couldn’t afford inconsistent or incomplete data mid-migration. OpsHub enabled reverse sync, continuously mirroring Jira Cloud changes back to DC to:

How did we migrate Jira DC to Jira cloud?

Phase 1: Discovery & Migration Blueprint

Phase 2: Dry Runs & Staging Validation

Phase 3: Pilot Migration (400 Projects)

Phase 4: Production Rollout – Wave 1 (800 Projects)

Phase 5: Production Rollout – Wave 2 (1200 Projects)

Phase 6: Final Migration (400 Projects) + Stabilization

Results & Business Impact

Experience scalable, non-disruptive migration with OMM

Schedule a free 30-minute live demo with our migration experts

Casestudy

Jira + Rally integration

Financial services

Beyond integration.

Unified portfolio framework for a financial giant

Leading financial services organization

A leading financial services organization needed a unified Portfolio Hierarchy to improve investment visibility, track capital expenditures, and ensure compliance across distributed teams. OpsHub Integration Manager (OIM) delivered seamless bi-directional synchronization between Jira and Rally transforming disconnected tools into a single source of truth.

100%

Bi-directional
sync achieved

0

Compliance
gaps remaining

Real Time

Data synchronization

1

Unified source of truth

0

Downtime during integration

01

The Challenge

Disconnection · Compliance gaps · Reporting blindspots

01

Disjointed systems

There was no existing integration between Jira and Rally, leading to data silos and inconsistent portfolio tracking. Teams using different tools had no visibility into each other's progress or investment data.

02

Fragmented portfolio hierarchy

Jira teams lacked a structured way to align with Rally's portfolio framework, making investment tracking difficult. Capital expenditure visibility was fragmented across disconnected planning cycles.

03

Investment reporting gaps

Jira teams were excluded from Technology Investment Reporting in Rally, resulting in incomplete financial insights. Leadership could not get accurate portfolio wide visibility for capital investment decisions.

04

Compliance risks

Compliance audits did not include Jira teams, creating potential regulatory blind spots. Without a unified data view, the organization could not demonstrate full team coverage in audit processes.

05

Limited release train visibility

Without integration, teams using Jira were missing from release train planning and execution, reducing coordination. Cross team delivery tracking was impossible without a shared data layer.

06

Complex reporting overhead

The lack of a unified system made comprehensive reporting cumbersome, requiring significant manual effort to consolidate data from both platforms before any executive reporting could be produced.

02

The OIM solution

Enterprise-wide data integration in real-time

Real-time data synchronization

Portfolio items and investment data were automatically updated across both platforms, ensuring data consistency. Any change in Jira or Rally was instantly reflected in the counterpart system without manual intervention.

Enhanced investment reporting

Teams gained accurate and unified insights into capital investments, allowing for better financial decision making. Investment tracking became comprehensive and real-time, eliminating reporting lag.

Compliance assurance

All teams were included in audit processes, eliminating compliance gaps. Automatic data synchronization ensured every team Jira or Rally was represented in compliance reporting without any manual effort.

Improved release train visibility

A unified view of release trains allowed teams to plan and track progress across both platforms. Jira teams were now fully visible in release train planning, enabling true cross-tool coordination.

Streamlined project management

Teams could work in their preferred tool while ensuring their data was reflected in both Jira and Rally. The project move and deletion features were particularly valuable for managing portfolio updates with ease.

Hands-on opshub support

Throughout the implementation, OpsHub provided hands-on support, addressing challenges promptly and ensuring a smooth, disruption free integration. Every edge case was handled proactively by the OpsHub team.

03

Solution architecture

Three-product opshub stack

Jira

Agile teams · Project tracking · Sprint planning

Rally (CA Agile)

Portfolio hierarchy · Investment tracking · Release trains

OpsHub Integration Manager (OIM)

Bi-directional · Real-time · Enterprise-scale · Zero disruption

Portfolio sync

Investment reporting
Compliance coverage

Portfolio items

Features, Epics, Initiatives, and Portfolio Items synchronized with matching Rally hierarchy levels maintaining structural integrity across both platforms.

Investment data

Capital expenditure data, investment categories, and financial tracking fields synced in real-time to ensure accurate reporting across the unified portfolio.

Release trains

Release train plans and progress tracking aligned across Jira and Rally giving all teams full cross platform visibility into delivery milestones.

04

Integration execution

Seamless · Disruption-free · Hands-on support

Integration delivery phases

Discovery

Assessment

Configuration

Oim setup

Validation

Testing

Go Live

Production

05

Integration scope

Full data coverage across both platforms

Jira side

Agile teams · Project management

Sync direction

Bi-directional

Compliance coverage

100%

Investment reporting

Included

Release train access

Full

Entity types synced

Epics

Stories

Features

Defects

Sprints

Portfolio Items

Release Trains

Rally side

Portfolio hierarchy · Investment tracking

Portfolio hierarchy

Unified

Investment data

Real-time

Financial reporting

Comprehensive

Audit readiness

Automatic

Entity types synced

Portfolio Items

Initiatives

Themes

Milestones

Release Trains

Investment Data

06

Engagement outcomes

Results at a glance

1 Source

Of truth

established

0

Compliance
gaps
remaining

100%

Team coverage

in audit reporting

0

Downtime

during integration

Before integration

OpsHub OIM

Bi-directional sync

Real-time · Automated

After integration

07

OIM Capabilities leveraged

What made this integration possible
Capability Description Integration Role
Bi-directional sync
Real-time, automatic synchronization of data between Jira and Rally in both directions
Clean, native data in destination tools — no “migrated from Rally” clutter
Portfolio hierarchy mapping
Maps Jira’s project structure to Rally’s portfolio hierarchy with field-level precision
Enabled Jira teams to align fully with Rally portfolio framework without changing workflows
Investment data synchronization
Syncs capital expenditure data, investment categories, and financial fields automatically
Eliminated incomplete financial reporting by including all Jira teams in investment data flows
Compliance coverage
Ensures all teams across both tools are included in audit and compliance reporting
Closed the compliance gap that had previously excluded Jira teams from regulatory audit trails
Release train visibility
Unified view of release trains synchronized across Jira and Rally in real-time
Gave Jira teams full participation in release train planning and cross-tool progress tracking
Project move & deletion
Supports moving and deleting projects while maintaining data integrity across platforms
Enabled efficient portfolio restructuring without data loss or sync disruption
Zero-disruption deployment
Integration delivered with no downtime and no interruption to ongoing project work
Teams continued working normally throughout the entire integration implementation

08

Engagement benefits

What was delivered

01

Unified portfolio management

Jira and Rally teams had access to a single source of truth, improving portfolio tracking across the entire organization. Leadership gained a real-time, comprehensive view of all investments and project progress.

02

Seamless compliance & audit readiness

Automatic data synchronization ensured all teams were included in compliance reporting. Regulatory audit coverage became comprehensive and effortless, with no manual consolidation required from any team.

03

Improved financial reporting

Investment reporting was more accurate and comprehensive, reducing manual reconciliation. Capital expenditure visibility was achieved in real-time across both platforms for the first time.

04

Operational stability

The integration was executed with zero downtime, ensuring continuity in project execution throughout the entire implementation. Teams experienced no disruption to their day-to-day workflows or sprint commitments.

05

Advanced reporting & insights

Stakeholders gained real-time visibility into project progress, release trains, and financial tracking, enabling faster, data-driven decisions at every level of the organization from team to executive.

06

Preferred tool flexibility

Teams could continue working in their preferred tool Jira or Rally while data was automatically reflected in both. No one was forced to change their workflow or learn a new system to achieve unified reporting.

09

Integration roadmap

Delivered, Live & Next steps

Phase 1 - Foundation

Phase 2 - Live integration

Phase 3 - Optimization

By implementing OpsHub Integration Manager, this financial giant transformed disconnected Jira and Rally environments into a unified portfolio framework — delivering real-time investment visibility, comprehensive compliance coverage, and accurate financial reporting across all teams without a single disruption.

OpsHub

Transforming DevOps in Finance: How OpsHub Simplified a Complex, Multi-Instance Azure DevOps Migration

Overview

As part of its strategic restructuring initiative, a leading financial giant embarked on a major project to consolidate four separate Azure DevOps instances into a single, unified organization. This ambitious undertaking required the seamless transfer of critical project data, including work items, Git repositories, TFS Version Control (VC) repositories, and other associated components, into the consolidated Azure DevOps instance.

To ensure operational continuity and data integrity, the company needed to preserve all metadata, comments, histories, and dependencies during the migration. The scope extended to moving Git repositories and boards while maintaining proper mapping to the target organization. A successful outcome demanded that all these components remain intact and accessible, with no disruptions to ongoing development activities.

Challenges

The team faced several critical challenges in achieving their restructuring goals: 

The OpsHub Solution

OM4ADO (OpsHub Migration for Azure DevOps) emerged as the ideal solution to meet the company’s complex migration requirements. With its enterprise-grade capabilities, OM4ADO enabled the seamless consolidation of data while maintainingfidelity and minimizing risks.

Key elements of the solution included:

Outcomes

The successful implementation of OM4ADO enabled the company to achieve:

As a result, the company now operates within a single, cohesive Azure DevOps organization, enabling greater collaboration, streamlined workflows, and improved project management efficiency.

Conclusion

The migration project, powered by OM4ADO, demonstrated how a scalable, enterprise-grade migration tool can transform complex data consolidation challenges into seamless, efficient outcomes. the company’s unified Azure DevOps environment stands as a testament to the power of precision and reliability in restructuring efforts.

OpsHub Helps Software Teams Accelerate Innovation by Enabling Them to:

Capture

Maximize the potential of data throughout the value chain using new and innovative tools. OpsHub empowers the seamless adoption of new tools, ensuring a smooth transition without disruptions or downtime.

Share

Eliminate data silos within the organization, promoting effortless information sharing among teams. With OpsHub’s bidirectional integration capability, teams gain automatic access to comprehensive and up-to-date information within their native system, in real-time.

Legacy Lock-In

Unleash the potential of the captured data to derive valuable insights that drive actionable decisions, enabling organizations to make informed choices. OpsHub facilitates the utilization of captured data to its full extent, empowering organizations to harness the power of knowledge.

Experience scalable, non-disruptive migration with OMM

Schedule a free 30-minute live demo with our migration experts

Casestudy

Healthcare & diagnostics

Medical devices

Unified compliant.

Real-time compliance & enhanced collaboration

Global diagnostics pioneer medical device manufacturer

A global leader in diagnostic devices operating across Europe, the US, and beyond faced stringent regulatory requirements with tools running in silos Codebeamer, ADO, GitHub, GitLab, Aha, and Jira making compliance, traceability, and real-time collaboration nearly impossible. OpsHub Integration Manager (OIM) delivered a unified digital thread across the entire ecosystem, enabling seamless bi-directional data flow and automated compliance reporting.

6+

On-premises tools
integrated

0

Manual compliance
report effort

Real

Time cross-tool
data updates

100%

Traceability across
systems

1

Unified digital
thread established

01

The Challenge

Siloed tools · Compliance risk · Real-time blindspots

01

Fragmented tool ecosystem

The organization operated with diverse on-premises tools Codebeamer, Azure DevOps, Enterprise Architect, GitHub, GitLab, Aha, and Jira that functioned as independent silos, creating inefficiencies and hindering real-time updates between teams.

02

Labor-intensive compliance reporting

Compliance and progress reports were generated in Codebeamer, but tracking changes, new developments, and updates across all tools was time consuming. Manual data consolidation made reports prone to delays and errors.

03

On premises integration complexity

All tools at the company were on-premises, making integration significantly more complex than cloud based scenarios. Standard integration approaches were insufficient for the organization's strict security and infrastructure requirements.

04

Impossible real time tracking

Tracking real-time updates and changes across tools was nearly impossible, directly affecting project timelines. Teams had no unified view of program increment (PI) activities, leading to coordination gaps across engineering and management.

05

No unified PI visibility

Multiple tools operating independently made it challenging to maintain a unified view of program increment (PI) activities. Management lacked the cross-system visibility needed for informed, timely decisions on product development progress.

06

Regulatory traceability risk

Operating in a heavily regulated healthcare environment across multiple regions, the disconnected nature of tools posed serious challenges in tracking product changes, generating compliant audit trails, and maintaining traceability end-to-end.

02

The OIM solution

Streamlining data flow and decision-making

Unified digital thread

OpsHub created a tailored integration strategy ensuring seamless implementation of the digital thread across the entire ecosystem. A smooth, bi-directional data flow was established between Codebeamer and all other systems including ADO, Jira, GitHub, and ServiceNow.

Bi-directional data flow

OIM established uni-directional and bi-directional integration between Codebeamer and other systems, ensuring complete traceability of product changes across the entire tool ecosystem in real-time, regardless of where changes originate.

Automated compliance reporting

Compliance report generation in Codebeamer was automated with real-time data updates from all integrated tools, dramatically reducing manual effort and eliminating the delays and errors that plagued the previous manual process.

Change ticket metadata retention

OIM's support maintained the context of each product update by ensuring relevant metadata like change tickets was retained across systems. This prevented any confusion or data loss, particularly when updates moved between different systems.

Enhanced cross-team collaboration

Silos between engineering, management, and cross-functional teams were eliminated by creating a unified digital thread. Teams could now work in their native tools while gaining automatic access to up-to-date information from every other connected system.

Real-time management insights

Higher management was empowered with real-time insights across all tools and teams, enhancing decision-making processes. The simplified tracking of updates and new developments enabled faster, data-driven decisions at every organizational level.

03

Integration architecture

Digital thread · Multi-tool · On-premises

Codebeamer

ALM · Compliance hub

Azure DevOps

ADO · Work tracking

GitHub / GitLab

SCM · Source
control

Aha! / Jira

Product · Agile PM

Enterprise Architect

EA · Systems
modeling

OpsHub Integration Manager (OIM)

Digital thread · Bi-directional · On-premises · Metadata preservation

Digital thread

Auto compliance

Change traceability

Automated compliance

Real-time data updates from all connected tools automatically feed Codebeamer compliance reports eliminating manual consolidation and reducing delays.

Full traceability

Every product change is traceable across all tools. Change ticket metadata is retained as data moves between systems, maintaining audit-ready context at all times.

Management insights

Higher management gains real-time visibility into cross-tool program increment activities, enabling faster data-driven decisions on product development and releases.

04

Integration execution

Tailored strategy · Phased · Zero disruption

Integration Delivery Phases

Discovery

Ecosystem audit

Strategy

Tailored design

Implementation

OIM deployment

Validation

Compliance check

05

Integration scope

Full digital thread coverage across all tools

Codebeamer (hub)

ALM · Compliance · Regulatory reporting

Role in Integration

Central Hub

Compliance Reports

Automated

Change Traceability

End-to-End

Deployment Type

On-Premises

Connected Entity Types

Requirements

Test cases

Defects

Change tickets

Audit trails

Connected systems

Bi-directional · Real-time · On-premises

Total Tools Integrated

6+

Sync Type

Bi-Directional

Infrastructure

On-Premises

Metadata Retention

Full Context

Systems in Ecosystem

Azure DevOps

GitHub

GitLab

Jira

Aha!

ServiceNow

06

Engagement outcomes

Results at a glance

6+

Tools connected

via digital thread

0

Manual compliance

consolidation effort

100%

Change traceability

across all systems

0

Disruption to

ongoing workflows

Before integration

OpsHub OIM

Bi-directional sync

Real-time · Automated

After integration

07

OIM Capabilities leveraged

What made this integration possible
Capability Description Integration Role
Digital thread implementation
Seamless data flow connecting all tools into a single, unified information backbone
Core architecture enabling cross-tool visibility for PI activities and product changes
Bi-directional sync
Both uni-directional and bi-directional integration between Codebeamer and all connected systems
Ensures any change in any tool is reflected across the entire ecosystem in real-time
Automated compliance reporting
Real-time data from all tools automatically feeds Codebeamer compliance and progress reports
Eliminated manual data consolidation, reducing effort and eliminating report delays
Metadata & context retention
Change ticket metadata and relevant context preserved as data moves between systems
Prevented confusion and data loss when product updates moved across different tools
On-premises integration
Full integration capability across on-premises infrastructure without cloud dependency
Met the organization’s strict security and infrastructure requirements for all 6+ tools
Multi-tool connectivity
Single OIM instance connects Codebeamer, ADO, GitHub, GitLab, Jira, Aha!, EA, and ServiceNow
Enabled a single digital thread spanning the entire diverse on-premises tool ecosystem
Real-time management visibility
Consolidated cross-tool data surfaces instantly to management dashboards and reports
Empowered leadership with real-time insights into PI activities and cross-functional progress

08

Engagement benefits

What was delivered

01

Eliminated team silos

Silos between engineering, management, and cross-functional teams were eliminated by creating a unified digital thread, enhancing collaboration across the entire organization and enabling seamless information sharing.

02

End-to-end traceability

Uni-directional and bi-directional integration between Codebeamer and all other systems ensured complete traceability of product changes across the entire ecosystem critical for regulatory compliance in healthcare.

03

Automated compliance reports

Generation of compliance reports in Codebeamer was fully automated with real-time data updates from all integrated tools, dramatically reducing manual effort and eliminating the delays that previously hampered audit readiness.

04

Simplified change tracking

Tracking of updates and new developments was simplified across all tools. Teams no longer needed to manually reconcile changes across systems the digital thread made every change instantly visible across the ecosystem.

05

Real-Time management insights

Higher management was empowered with real-time insights into cross-tool project and PI activities, enhancing decision-making processes and enabling faster, data-driven responses to product development challenges.

06

Improved productivity

The organization unlocked improved productivity, enhanced cross-team collaboration, and better decision-making through seamless integration. Teams could stay in their preferred tools while benefiting from a fully connected data environment.

09

Integration roadmap

Delivered, Live & Next steps

Phase 1 - Foundation

Phase 2 - Live integration

Phase 3 - Optimization

By implementing OpsHub Integration Manager, this diagnostics pioneer transformed a fragmented, silo-driven tool ecosystem into a unified digital thread delivering automated compliance reporting, end-to-end traceability, and real-time collaboration across engineering, management, and cross-functional teams.

OpsHub

Casestudy

Jira + Rally integration

Financial services

Traceable. compliant.

Jama · Jira · QTest · vManager unified

Global semiconductor manufacturing leader AI · Automotive · Data centers

A global leader in semiconductor manufacturing, specializing in memory and storage solutions for AI, automotive, and data center applications, struggled with disconnected tools across requirement management, development, testing, and verification. OpsHub Integration Manager (OIM) delivered seamless integration between Jama, Jira, QTest, and vManager achieving end-to-end traceability, automated compliance, and real-time collaboration across all teams.

4+

Critical tools

integrated

100%

Requirements
test coverage

0

Manual sync
interventions

Real

Time traceability
requirements → test

0

Data duplication
across systems

01

The Challenge

Disconnected tools · Traceability gaps · Manual processes
01

Broken traceability chain

The team faced difficulty in maintaining traceability as it was challenging to maintain a seamless connection between tools used in different processes. Requirements, development tasks, test cases, and verification results existed in isolation with no linkage.

02

Gaps in test validation

Teams struggled to confirm whether every requirement had been thoroughly tested due to disconnected tools, leading to critical gaps in test validation. There was no reliable way to ensure full requirement coverage during verification cycles.

03

Delayed decision-making

Key stakeholders lacked real-time insights into the progress of requirements, test results, and verification, significantly delaying decision making. Leadership had no unified view of where each requirement stood across development and testing.

04

Collaboration silos

Disjointed tools and processes created silos, making it difficult for teams to collaborate effectively. Engineering, QA, and verification teams operated independently, with no shared visibility into cross team progress or dependencies.

05

Heavy manual dependency

The absence of automated data synchronization across tools increased dependency on manual processes. Teams spent significant time manually transferring data between Jama, Jira, QTest, and vManager introducing errors and consuming engineering resources.

06

Compliance reporting burden

Generating compliance reports was labor intensive in a disconnected tool environment. The complexity of tracking changes across multiple systems made it difficult to demonstrate adherence to stringent regulatory standards required in semiconductor manufacturing.

02

The OIM solution

Seamless collaboration · Real-Time traceability · Zero manual sync

Seamless tool integration

OIM enabled seamless integration between Jama, Jira, QTest, and vManager, ensuring data flowed smoothly across all systems. Teams could maintain real-time traceability from requirements to development tasks, testing, and verification results without switching tools.

Automated data synchronization

By automating data synchronization, OIM eliminated silos, reduced manual interventions, and significantly enhanced collaboration across teams. Any change in one tool was instantly reflected across the connected ecosystem without human involvement.

Complete test coverage

The solution addressed gaps in test coverage, enabling verification engineers to track specific requirements and ensure every detail was accounted for. Synchronization of test results from QTest to Jama allowed teams to identify coverage gaps immediately.

Optimized reporting capabilities

OpsHub worked to optimize reporting capabilities, giving stakeholders actionable insights that reduced decision-making delays. Advanced reporting reduced the time required for audits and ensured adherence to regulatory requirements in real-time.

Regulatory compliance achieved

The partnership enabled the company to achieve full traceability, ensuring compliance with stringent regulatory standards while reducing the risk of errors. Compliance requirements in semiconductor manufacturing were met without additional manual overhead.

Hands-on OpsHub support

The OpsHub team provided hands on support throughout the implementation process and addressed any challenges the company faced promptly. The tailored approach ensured the integration strategy fit the organization's unique multi-tool semiconductor development workflow.

03

Integration architecture

Requirements → Development → Testing → Verification

Jama connect

Requirements management

Jira

Development tracking

QTest

Test management

vManager

Verification management

OpsHub Integration Manager (OIM)

End-to-end traceability · Automated sync · Compliance · Zero silos

REQ → TEST TRACEABILITY
AUTO COMPLIANCE
ZERO DATA DUPLICATION

STAKEHOLDER VISIBILITY

Requirements

Jama requirements flow automatically to Jira and verification tools, creating an unbroken chain from specification to delivery.

Development

Jira tasks are linked to their source requirements, giving teams context and stakeholders progress visibility without manual updates.

Testing

QTest results sync back to Jama, enabling instant identification of coverage gaps and confirming every requirement is thoroughly validated.

Verification

vManager verification results feed compliance reports automatically, reducing audit time and ensuring regulatory adherence at all times.

04

Integration execution

Tailored strategy · Phased delivery · Hands-on support

Delivery Phases

Discovery

Ecosystem audit

Strategy

Tailored design

Implementation

OIM deployment

Validation

Compliance check

05

Integration scope

Full coverage – Requirements to verification

Jama connect (Hub)

Requirements · traceability · compliance

Role

Requirements hub

Traceability direction

End-to-end

Test coverage view

Real-time

Compliance reports

Automated

Entity types synced

Requirements

Test cases

Defects

Coverage items

Audit records

Connected systems

Development · testing · verification

Total tools

4

Data duplication

Eliminated

Manual sync

Zero

Preferred tool access

Maintained

Systems in ecosystem

Jira

QTest

vManager

Tasks

Test Runs

Verification plans

06

Engagement outcomes

Results at a glance

4+

Tools connected

with full traceability

0

Data duplication

across systems

100%

Requirement test

coverage validated

0

Manual sync

interventions needed

Before integration

OpsHub OIM

Jama · Jira · QTest · vManager

End-to-end traceability

After integration

07

OIM Capabilities Leveraged

What made this integration possible
Capability Description Integration Role
End-to-end traceability
Seamless data linkage from requirements in Jama through development tasks, test cases, and verification results
Core capability establishing the unbroken chain from specification to verified delivery
Automated data synchronization
Real-time, zero-manual sync of data across Jama, Jira, QTest, and vManager
Eliminated silos, removed manual intervention dependency, and ensured data consistency everywhere
Test coverage visibility
QTest results synchronize back to Jama, showing which requirements are tested and which have gaps
Enabled verification engineers to confirm 100% requirement coverage and immediately spot validation gaps
Data deduplication
Eliminates data duplication by ensuring each data point lives once and syncs across systems
Allowed teams to see project progress in their preferred system without maintaining duplicate records
Advanced compliance reporting
Automated compliance report generation with real-time data from all connected tools
Reduced audit preparation time and ensured continuous adherence to regulatory requirements
Stakeholder visibility
Consolidated cross-tool data surfaces to stakeholder dashboards with real-time accuracy
Gave leadership instant insight into requirement progress, test results, and verification status
Native tool preservation
Each team continues working in their preferred tool Jama, Jira, QTest, or vManager
Improved adoption by removing the need to switch tools while still contributing to a unified data model

08

Engagement benefits

What was delivered

01

Eliminated data duplication

By integrating Jama, Jira, QTest, and vManager, OIM eliminated data duplication across all systems, allowing every team to see the progress of the project in their preferred tool with confidence that the data reflects the single source of truth.

02

Full test coverage assurance

Synchronization of test results from QTest to Jama enabled teams to identify gaps in test coverage and ensure that all requirements were thoroughly validated a critical compliance requirement in semiconductor manufacturing.

03

Faster stakeholder decisions

Stakeholders gained better visibility into project progress, test results, and verification data, allowing for quicker, data-driven decision making. The delays previously caused by information silos and manual reporting were fully eliminated.

04

Reduced risk & consistency

Integration minimized the risk of errors, reduced manual effort, and ensured consistency in data across tools and teams. The risk of human error in cross-system data transfers was effectively eliminated through automated synchronization.

05

Streamlined compliance audits

Advanced reporting capabilities reduced the time required for audits and ensured adherence to regulatory requirements. Compliance reporting that previously required significant manual effort was fully automated with real-time accuracy.

06

Achieved full traceability

The partnership enabled the company to achieve end-to-end traceability ensuring compliance with stringent regulatory standards while reducing the risk of errors throughout the product lifecycle from requirement through verified delivery.

09

Integration roadmap

Delivered, live & next steps

Phase 1 - Foundation

Phase 2 - Live integration

Phase 3 - Optimization

By implementing OpsHub Integration Manager across Jama, Jira, QTest, and vManager, this semiconductor giant achieved what was previously impossible end-to-end traceability from requirements to verification, automated compliance reporting, and zero data duplication, all while teams continued working in the tools they know best.

OpsHub

Vistrue accelerates seamless Azure DevOps restructuring with OM4ADO

Use Case:

As part of a strategic restructuring, Vistrue underwent a pivotal transformation—splitting into two independent entities, Transcendent and Vistrue. This significant organizational change required a thorough and meticulous bifurcation of its digital work items, ensuring that both companies started with clean, well-organized Azure DevOps environments.

To facilitate this complex migration, OpsHub’s partner CDW referred OM4ADO to Vistrue —reflecting the strong collaboration between OpsHub and CDW in delivering seamless enterprise solutions. Vistrue needed to ensure that all meta entities (such as project templates, custom fields, and workflow states) and work items (user stories, tasks, bugs, etc.) were accurately separated between the two newly created Azure DevOps organizations. Any overlap between the organizations had to be intentional and limited, while dependencies and histories needed to be preserved to maintain continuity in project management and execution.

Additionally, Vistrue required that this migration process be completed with no downtime to avoid disruptions in business operations. The transfer of entities was to be performed based on predefined criteria, particularly by sorting work items according to their area paths—a critical aspect in ensuring that both organizations would receive only the relevant data.

Challenges

The primary challenge was executing the migration swiftly and efficiently while maintaining data integrity and minimizing risks. The Vistrue team needed to bifurcate their entire work item infrastructure across two distinct Azure DevOps cloud organizations without losing any vital information.

The team faced challenges like:

Solution:

OM4ADO (OpsHub Migration for Azure DevOps) provided the ideal solution to facilitate Vistrue’s seamless transition. With its enterprise-scale capabilities, OM4ADO enabled the migration team to transfer work items, meta entities, and associated linkages across the two organizations with no disruptions.

To optimize the migration process, Vistrue deployed four service users in both the source and target Azure DevOps environments. This configuration allowed for parallel processing, effectively distributing the workload and significantly reducing migration time. Each service user was responsible for a specific batch of work items, ensuring that data was efficiently segmented and transferred without any loss or duplication.

Key features of OM4ADO that made the migration successful:

Data Fidelity: OM4ADO preserved all revisions, comments, attachments, and dependencies, ensuring a complete and intact migration for each work item.

Zero Downtime: The tool’s parallel processing capability enabled Vistrue to maintain business continuity, with no disruptions experienced during the transition.

Area Path-Based Segmentation: By leveraging OM4ADO’s ability to filter work items based on area paths, the team ensured that each entity received only the data relevant to its organizational structure, with minimal manual intervention.

Results:

Thanks to the effective use of OM4ADO, Vistrue achieved a seamless migration with:

Transcendent and Vistrue were both fully operational on their new Azure DevOps platforms, with tailored workspaces that aligned with their distinct organizational needs.

Conclusion:

The partnership between Vistrue and OpsHub, leveraging OM4ADO, ensured a smooth, risk-free transition during the company’s restructuring. This case stands as a testament to the power of an advanced, scalable migration tool in handling complex organizational shifts with precision and reliability.

OpsHub Helps Software Teams Accelerate Innovation by Enabling Them to:

Capture

Maximize the potential of data throughout the value chain using new and innovative tools. OpsHub empowers the seamless adoption of new tools, ensuring a smooth transition without disruptions or downtime.

Share

Eliminate data silos within the organization, promoting effortless information sharing among teams. With OpsHub’s bidirectional integration capability, teams gain automatic access to comprehensive and up-to-date information within their native system, in real-time.

Legacy Lock-In

Unleash the potential of the captured data to derive valuable insights that drive actionable decisions, enabling organizations to make informed choices. OpsHub facilitates the utilization of captured data to its full extent, empowering organizations to harness the power of knowledge.

Experience scalable, non-disruptive migration with OMM

Schedule a free 30-minute live demo with our migration experts