OpsHub Integration Manager

No-code integration platform for rich bi-directional sync

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Zero downtime migration to tool of your choice

OpsHub Archive Manager

Keep Historical Data, Without Slowing Down Your Tools

OpsHub Migrator for Microsoft Azure DevOps

Migrate or restructure Azure DevOps

OpsHub Data Bridge

Real-time, context-rich data lake for AI or analytics

Discover our story, vision, and impact.

By Domain

Software Development & Agile Engineering

No-code integration across teams and systems

IT Service Management & Customer Support

Enable collaboration between IT, support, and business teams

Product Lifecycle Management & Systems Engineering

Connect PLM & engineering teams for smarter products

Requirements Management for Regulated Industries

Ensure regulatory compliance from start to release

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Success stories from the field

White Papers

Actionable insights for your business challenges.

Videos

See solutions in action

EBooks

Learn, plan, and execute with confidence

Press Releases

Official announcements and updates

Webinars

Join discussions that drive results

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Stay ahead with curated insights

Casestudy

Healthcare & diagnostics

Medical devices

Unified compliant.

Real-time compliance & enhanced collaboration

Global diagnostics pioneer medical device manufacturer

A global leader in diagnostic devices operating across Europe, the US, and beyond faced stringent regulatory requirements with tools running in silos Codebeamer, ADO, GitHub, GitLab, Aha, and Jira making compliance, traceability, and real-time collaboration nearly impossible. OpsHub Integration Manager (OIM) delivered a unified digital thread across the entire ecosystem, enabling seamless bi-directional data flow and automated compliance reporting.

6+

On-premises tools
integrated

0

Manual compliance
report effort

Real

Time cross-tool
data updates

100%

Traceability across
systems

1

Unified digital
thread established

01

The Challenge

Siloed tools · Compliance risk · Real-time blindspots

01

Fragmented tool ecosystem

The organization operated with diverse on-premises tools Codebeamer, Azure DevOps, Enterprise Architect, GitHub, GitLab, Aha, and Jira that functioned as independent silos, creating inefficiencies and hindering real-time updates between teams.

02

Labor-intensive compliance reporting

Compliance and progress reports were generated in Codebeamer, but tracking changes, new developments, and updates across all tools was time consuming. Manual data consolidation made reports prone to delays and errors.

03

On premises integration complexity

All tools at the company were on-premises, making integration significantly more complex than cloud based scenarios. Standard integration approaches were insufficient for the organization's strict security and infrastructure requirements.

04

Impossible real time tracking

Tracking real-time updates and changes across tools was nearly impossible, directly affecting project timelines. Teams had no unified view of program increment (PI) activities, leading to coordination gaps across engineering and management.

05

No unified PI visibility

Multiple tools operating independently made it challenging to maintain a unified view of program increment (PI) activities. Management lacked the cross-system visibility needed for informed, timely decisions on product development progress.

06

Regulatory traceability risk

Operating in a heavily regulated healthcare environment across multiple regions, the disconnected nature of tools posed serious challenges in tracking product changes, generating compliant audit trails, and maintaining traceability end-to-end.

02

The OIM solution

Streamlining data flow and decision-making

Unified digital thread

OpsHub created a tailored integration strategy ensuring seamless implementation of the digital thread across the entire ecosystem. A smooth, bi-directional data flow was established between Codebeamer and all other systems including ADO, Jira, GitHub, and ServiceNow.

Bi-directional data flow

OIM established uni-directional and bi-directional integration between Codebeamer and other systems, ensuring complete traceability of product changes across the entire tool ecosystem in real-time, regardless of where changes originate.

Automated compliance reporting

Compliance report generation in Codebeamer was automated with real-time data updates from all integrated tools, dramatically reducing manual effort and eliminating the delays and errors that plagued the previous manual process.

Change ticket metadata retention

OIM's support maintained the context of each product update by ensuring relevant metadata like change tickets was retained across systems. This prevented any confusion or data loss, particularly when updates moved between different systems.

Enhanced cross-team collaboration

Silos between engineering, management, and cross-functional teams were eliminated by creating a unified digital thread. Teams could now work in their native tools while gaining automatic access to up-to-date information from every other connected system.

Real-time management insights

Higher management was empowered with real-time insights across all tools and teams, enhancing decision-making processes. The simplified tracking of updates and new developments enabled faster, data-driven decisions at every organizational level.

03

Integration architecture

Digital thread · Multi-tool · On-premises

Codebeamer

ALM · Compliance hub

Azure DevOps

ADO · Work tracking

GitHub / GitLab

SCM · Source
control

Aha! / Jira

Product · Agile PM

Enterprise Architect

EA · Systems
modeling

OpsHub Integration Manager (OIM)

Digital thread · Bi-directional · On-premises · Metadata preservation

Digital thread

Auto compliance

Change traceability

Automated compliance

Real-time data updates from all connected tools automatically feed Codebeamer compliance reports eliminating manual consolidation and reducing delays.

Full traceability

Every product change is traceable across all tools. Change ticket metadata is retained as data moves between systems, maintaining audit-ready context at all times.

Management insights

Higher management gains real-time visibility into cross-tool program increment activities, enabling faster data-driven decisions on product development and releases.

04

Integration execution

Tailored strategy · Phased · Zero disruption

Integration Delivery Phases

Discovery

Ecosystem audit

Strategy

Tailored design

Implementation

OIM deployment

Validation

Compliance check

05

Integration scope

Full digital thread coverage across all tools

Codebeamer (hub)

ALM · Compliance · Regulatory reporting

Role in Integration

Central Hub

Compliance Reports

Automated

Change Traceability

End-to-End

Deployment Type

On-Premises

Connected Entity Types

Requirements

Test cases

Defects

Change tickets

Audit trails

Connected systems

Bi-directional · Real-time · On-premises

Total Tools Integrated

6+

Sync Type

Bi-Directional

Infrastructure

On-Premises

Metadata Retention

Full Context

Systems in Ecosystem

Azure DevOps

GitHub

GitLab

Jira

Aha!

ServiceNow

06

Engagement outcomes

Results at a glance

6+

Tools connected

via digital thread

0

Manual compliance

consolidation effort

100%

Change traceability

across all systems

0

Disruption to

ongoing workflows

Before integration

OpsHub OIM

Bi-directional sync

Real-time · Automated

After integration

07

OIM Capabilities leveraged

What made this integration possible
Capability Description Integration Role
Digital thread implementation
Seamless data flow connecting all tools into a single, unified information backbone
Core architecture enabling cross-tool visibility for PI activities and product changes
Bi-directional sync
Both uni-directional and bi-directional integration between Codebeamer and all connected systems
Ensures any change in any tool is reflected across the entire ecosystem in real-time
Automated compliance reporting
Real-time data from all tools automatically feeds Codebeamer compliance and progress reports
Eliminated manual data consolidation, reducing effort and eliminating report delays
Metadata & context retention
Change ticket metadata and relevant context preserved as data moves between systems
Prevented confusion and data loss when product updates moved across different tools
On-premises integration
Full integration capability across on-premises infrastructure without cloud dependency
Met the organization’s strict security and infrastructure requirements for all 6+ tools
Multi-tool connectivity
Single OIM instance connects Codebeamer, ADO, GitHub, GitLab, Jira, Aha!, EA, and ServiceNow
Enabled a single digital thread spanning the entire diverse on-premises tool ecosystem
Real-time management visibility
Consolidated cross-tool data surfaces instantly to management dashboards and reports
Empowered leadership with real-time insights into PI activities and cross-functional progress

08

Engagement benefits

What was delivered

01

Eliminated team silos

Silos between engineering, management, and cross-functional teams were eliminated by creating a unified digital thread, enhancing collaboration across the entire organization and enabling seamless information sharing.

02

End-to-end traceability

Uni-directional and bi-directional integration between Codebeamer and all other systems ensured complete traceability of product changes across the entire ecosystem critical for regulatory compliance in healthcare.

03

Automated compliance reports

Generation of compliance reports in Codebeamer was fully automated with real-time data updates from all integrated tools, dramatically reducing manual effort and eliminating the delays that previously hampered audit readiness.

04

Simplified change tracking

Tracking of updates and new developments was simplified across all tools. Teams no longer needed to manually reconcile changes across systems the digital thread made every change instantly visible across the ecosystem.

05

Real-Time management insights

Higher management was empowered with real-time insights into cross-tool project and PI activities, enhancing decision-making processes and enabling faster, data-driven responses to product development challenges.

06

Improved productivity

The organization unlocked improved productivity, enhanced cross-team collaboration, and better decision-making through seamless integration. Teams could stay in their preferred tools while benefiting from a fully connected data environment.

09

Integration roadmap

Delivered, Live & Next steps

Phase 1 - Foundation

Phase 2 - Live integration

Phase 3 - Optimization

By implementing OpsHub Integration Manager, this diagnostics pioneer transformed a fragmented, silo-driven tool ecosystem into a unified digital thread delivering automated compliance reporting, end-to-end traceability, and real-time collaboration across engineering, management, and cross-functional teams.

OpsHub