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The Coming Divide in Defense: Federation or Fallout Under DoDI 5000.97

Share: The defense industry is entering a pivotal phase of transformation. With the release of DoDI 5000.97, the U.S. Department of Defense (DoD) has made

Integrate Microsoft Dynamics 365 with Rally Software

Bi-directional real-time sync with OpsHub Integration Manager

Integrating Rally Software with Microsoft Dynamics 365 helps enterprises align support and development teams, eliminating visibility barriers and speeding issue resolution time.
As a result of bidirectional synchronization, the support team working in MS Dynamics 365 can view the Defect details (in Rally software) in their work tool in real-time. Similarly, the development team is updated with the ticket’s status in real-time without switching systems. It provides a holistic view of customer interactions and project management to the stakeholders, leading to better decision-making.

Trusted by the world’s leading enterprises

How Microsoft Dynamics 365 and Rally Software integration is beneficial for an enterprise

Real-time access to customer issues and priorities

Communication on the work items from the native systems itself

Real-time updates when a customer issue is resolved

With Microsoft Dynamics 365 and Rally Software integration, enterprises can:

Make better and faster decisions
Accelerate customer response time
Ensure complete traceability of a ‘requirement’
Get full context of customer requirements and priorities
Leverage the best of functionality and collaboration in the delivery ecosystem

How OpsHub Integration Manager integrates Microsoft Dynamics 365 and Rally Software

Sync your business-critical data in minutes with OpsHub’s Enterprise-Grade Integration

OpsHub Integration Manager (OIM) integrates Microsoft Dynamics 365 and Rally Software bi-directionally. It ensures that all historical and current data is available to each user, in that user’s preferred system, with full context, in real-time. All supported entities between Microsoft Dynamics 365 and Rally synchronize with each other. As a result, the customer priorities and the other details available in Microsoft Dynamics 365 are also visible to the development team in Rally.

5 Easy Steps to Integrate Microsoft Dynamics 365 and Rally Software

Step

Configure the Microsoft Dynamics 365 and Rally Software with authentication details in OIM.

Step

Select the projects in Microsoft Dynamics 365 and Rally Software to be synchronized.

Step

Choose the entities to synchronize, such as requirements, tasks, and bugs.

Step

Define the sync direction (one-way or two-way) and map relevant fields for synchronization.

Step

Activate the sync and monitor integration performance through OIM’s dashboard.

Use Case: Microsoft Dynamics 365 integration with Rally Software

Problem statement:

The service/ support team raises an issue highlighted by the client to the backend team/ development team via email. Someone in the backend team resolves the issue but forgets to inform the support team about the fix. As a result, the client doesn’t get an update about the highlighted issue in the time agreed on the SLA. This led to the escalation of the problem by the client.

Solution:

The issue got escalated because the service team and the backend (development) team failed to exchange the requisite information in time and pass it on to the client. This communication gap could be resolved using OpsHub Integration Manager (OIM).

Scenario:

A customer faces an issue in resetting the password of a user and logs an ‘Incident’ ticket in Microsoft Dynamics 365.
A support representative analyzes the issue, marks it as a ‘Problem’. OIM propagates the problem as a ‘Defect’ in Rally Software with all the details provided by the support representative.
The backend/ development team examines the defect, resolves it, and updates its status as ‘Fixed’.
OIM communicates the change in the status of the ‘Defect’ to Microsoft Dynamics 365. The status of the ‘Incident’ in Microsoft Dynamics 365 also changes to ‘Resolved’.

Benefits of integration for Microsoft Dynamics 365 and Rally Sofware users

By integrating Microsoft Dynamics 365 with Rally Software, enterprises can diminish the collaboration barriers between development and operations teams.

DevOps Leaders

DevOps Leaders

Digital Engineering or Transformation Leaders

Enterprise Architects

Digital Thread for DoD

Cloud Migration & Digital Transformation

Digital Thread and Compliance

Smart Engineering for AI, Co-Pilot Initiatives

Software Development & Agile Engineering

IT Service Management & Customer Support

Product Lifecycle Management & Systems Engineering

Requirements Management for Regulated Industries

Integrate Microsoft Dynamics 365 with Rally Software

Trusted by the world’s leading enterprises

How Microsoft Dynamics 365 and Rally Software integration is beneficial for an enterprise

With Microsoft Dynamics 365 and Rally Software integration, enterprises can:

How OpsHub Integration Manager integrates Microsoft Dynamics 365 and Rally Software

Sync your business-critical data in minutes with OpsHub’s Enterprise-Grade Integration

5 Easy Steps to Integrate Microsoft Dynamics 365 and Rally Software

Step

Step

Step

Step

Step

Use Case: Microsoft Dynamics 365 integration with Rally Software

Problem statement:

Solution:

Scenario:

Benefits of integration for Microsoft Dynamics 365 and Rally Sofware users

By integrating Microsoft Dynamics 365 with Rally Software, enterprises can diminish the collaboration barriers between development and operations teams.

Microsoft Dynamics 365 users

Rally users

Business value provided

Get started with Microsoft Dynamics 365 – Rally Integration today!

Integrate Microsoft Dynamics 365 with these connectors

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