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Azure DevOps – Jira Integration

In many organizations, an agile ALM environment is a key driver of modernization. Cross-functional teams working with disconnected tools and delayed communication can slow down this transformation. Integrating best-of-breed tools such as Azure DevOps and Jira using OpsHub Integration Manager (OIM) ensures there is no scope for miscommunication between the development and project management teams and they can work faster towards an agile, innovation-first ecosystem. Watch this video to find out more!

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Video Transcript

Change-driven businesses realize the importance of an agile ALM environment. However, staying competitive in today’s innovation economy is challenging when teams struggle with disconnected tools and hampered communication. Integrating Azure DevOps (ADO) with Jira bridges this gap, enabling digital teams to gain real-time visibility across the software delivery value stream, collaborate without communication gaps, and deliver seamless customer experiences.

This integration empowers development and project management teams to work together more effectively toward a truly agile, innovation-first ecosystem.

In Jira, the product team starts by creating an epic, adding details such as the name, summary, and description, and clicking “create.” The epic automatically synchronizes to ADO with all its details. Navigating to Azure DevOps, we can see the epic and its details reflecting there.

The product team in Jira adds a comment and changes the priority from low to highest. These changes sync back to ADO, where the priority updates to 1, signifying the highest level, and the comment appears as well. The engineering team starts work on the epic, adds a comment in ADO, and this bi-directionally synchronizes to Jira.

The engineering team in ADO creates a requirement, filling in the title, description, and an inline image. All details, including attachments, bi-directionally sync back to Jira. The requirement is also linked to the original epic created in Jira.

Returning to Jira, the requirement created in ADO appears with all details, including the inline image as an attachment. The remote entity ID and remote entity link are visible in Jira, allowing users to navigate directly to the corresponding requirement in ADO. The link between the epic and the requirement is also preserved in Jira.

The engineering team adds a comment to the ADO requirement to notify the Jira product team. This comment syncs in near-real time to Jira, where the product team responds with a comment, which in turn syncs back to ADO. Similarly, in ADO, the Jira requirement’s remote ID and link are visible, ensuring traceability.

The engineering team then updates the status of the ADO requirement to mark it as complete. In Jira, the requirement’s status updates automatically to reflect the same. Finally, the product team changes the epic status in Jira from In Progress to Done, and this status seamlessly syncs back to ADO, completing the work.

Experience seamless integration & eliminate data silos with OIM

Schedule a 30-minute live demo with our integration experts