Discover our story, vision, and impact.

By Role

DevOps Leaders

Accelerate delivery with clear insights

By Initiative

By Domain

The Coming Divide in Defense: Federation or Fallout Under DoDI 5000.97

Share: The defense industry is entering a pivotal phase of transformation. With the release of DoDI 5000.97, the U.S. Department of Defense (DoD) has made

Integrate BMC Helix ITSM (Formerly BMC Remedy) Bidirectionally With Your Platforms Of Choice

Integrate BMC Helix ITSM with 70+ ALM and DevOps tools to bridge IT service management and engineering workflows, ensuring service requests, and changes progress with full context and no duplication. OpsHub Integration Manager (OIM) enables near real-time, bidirectional synchronization of BMC Helix ITSM (Formerly known as BMC Remedy) requests, preserving attachments, comments, links, standard and custom fields. Gain end-to-end visibility into service operations, improve cross-team execution, and resolve issues faster without forcing teams to change tools or upgrade legacy systems.

Bridge the gap between IT operations and downstream delivery platforms to streamline workflows, reduce manual effort, and maintain enterprise-grade traceability and compliance at scale.

Trusted by the World’s Leading Enterprises

Why Choose OpsHub for BMC Helix ITSM Integration?

Bi-directional synchronization

Keep BMC Helix ITSM (Formerly known as BMC Remedy) requests and related updates in sync across systems in near real time. Changes flow both ways automatically, eliminating manual updates and keeping teams aligned.

Rich, contextual data sync

Integrate more than just tickets. Preserve attachments, comments, links, standard and custom fields so complete service context travels with every request.

No-code integration without system load

Configure integrations through a no-code interface while OpsHub runs externally-no plugins, no admin changes, and no stress on production systems.

Enterprise-scale integration with 70+ pre-built connectors

Connect BMC Helix ITSM with 70+ tools like, Jira, ServiceNow, Azure DevOps, Salesforce, etc., without custom scripts. OpsHub handles high-volume ITSM workloads reliably while simplifying deployment and long-term maintenance.

Flexible deployment and enterprise security

Deploy on-premise or cloud to meet security, compliance, and governance requirements with full control over integration flows.

Get experts to help you make the most of your BMC Helix ITSM integration

Need help setting up a seamless integration? Our experts can guide you on best practices, tool compatibility, and custom workflows to ensure smooth collaboration across your teams.

Integrate 70+ DevOps, ALM, ITSM and CRM Systems with OpsHub’s BMC Helix ITSM Integration

With us, bring teams together for high performance. Track bugs, resolve incidents, respond to changes.

BMC Helix ITSM (formerly BMC Remedy) and Azure DevOps Integration

BMC Helix ITSM (formerly BMC Remedy) and Jira Integration

What they said

Success stories of those who tried, experienced, and scaled growth with OpsHub

When it comes to live synchronization, it is something very magical for us because the teams are working on their own ADO team projects and they need to be least worried about whatever updates they make – their epics, features and bugs, they get automatically synced so that management can see the information as a whole organization.

We have recaptured 15-20% of our developer productivity. The developers always have clarity on which items are top priority, and we can give customers real-time status updates on the spot. With OpsHub, everyone is much more relaxed, and we can resolve more issues faster.

We found the technical support from OpsHub to be exceptional as it helped us to solve several problems and optimize how we use the integration. We went from slow and cumbersome, heavy releases spanning years to lower-risk and simplified release cycles spanning months.

Diagnostics Pioneer Unifies Systems for Real-Time Compliance and Enhanced Collaboration with OpsHub Integration Manager

Casestudy Healthcare & diagnostics Medical devices Unified compliant. Real-time compliance & enhanced collaboration Global diagnostics pioneer medical device manufacturer A global leader in diagnostic devices

Beyond Integration: How OpsHub Delivered a Unified Portfolio Framework for a Financial Giant

Case Study

Axess Achieves Breakthrough Efficiency in Data Exchange with Opshub Integration

Case Study Overview Axess is a global leader in providing secure and innovative ticketing and access control management systems. Headquartered in Austria with 21 subsidiaries

DevOps Leaders

DevOps Leaders

Digital Engineering or Transformation Leaders

Enterprise Architects

Digital Thread for DoD

Cloud Migration & Digital Transformation

Digital Thread and Compliance

Smart Engineering for AI, Co-Pilot Initiatives

Software Development & Agile Engineering

IT Service Management & Customer Support

Product Lifecycle Management & Systems Engineering

Requirements Management for Regulated Industries

Integrate BMC Helix ITSM (Formerly BMC Remedy) Bidirectionally With Your Platforms Of Choice

Trusted by the World’s Leading Enterprises

Why Choose OpsHub for BMC Helix ITSM Integration?

Bi-directional synchronization

Rich, contextual data sync

No-code integration without system load

Enterprise-scale integration with 70+ pre-built connectors

Flexible deployment and enterprise security

Get experts to help you make the most of your BMC Helix ITSM integration

Integrate 70+ DevOps, ALM, ITSM and CRM Systems with OpsHub’s BMC Helix ITSM Integration

What they said