Discover our story, vision, and impact.

Integrate Broadcom ServiceDesk Manager (CA SDM) bidirectionally with platforms of your choice

Integrate Broadcom ServiceDesk Manager with 70+ ALM and DevOps tools to bridge IT service management and engineering workflows with full context and zero duplication. OpsHub Integration Manager (OIM) enables near real-time, bidirectional synchronization of Broadcom ServiceDesk Manager records, including change request, incident, problem, and issue, preserving attachments, comments, links, and both standard and custom fields.

Gain end-to-end visibility into service operations, improve cross-team execution, and resolve issues faster without forcing teams to change tools. Enable continuous, context-rich two-way flow of data between IT operations and delivery teams to reduce manual effort, eliminate silos, and maintain enterprise-grade traceability and compliance at scale.

Trusted by the World’s Leading Enterprises

Why choose OpsHub for Broadcom ServiceDesk Manager integration?

Bidirectional synchronization

Keep Broadcom ServiceDesk Manager’s change requests, incidents, problems, and issues in sync across systems in near real time. Changes flow both ways automatically, eliminating manual updates and ensuring teams always work with the latest information.

Rich, contextual data sync

Integrate more than just tickets. Preserve attachments, comments, links, relationships, and both standard and custom fields so complete service context travels seamlessly across tools.

No-code integration without system load

Configure integrations through a no-code interface while OpsHub runs externally. No plugins, no admin-level changes, and no performance impact on production systems.

Enterprise-scale integration with 70+ pre-built connectors

Connect Broadcom ServiceDesk Manager with tools like Jira, PTC Windchill, Azure DevOps, Salesforce, and more without custom scripts. OpsHub handles high-volume ITSM workloads reliably while simplifying deployment and long-term maintenance.

Flexible deployment and enterprise security

Deploy on-premises or in the customer’s cloud or OpsHub’s cloud to meet security, compliance, and governance requirements with complete control over integration flows.

Get experts to help you make the most of your Broadcom ServiceDesk Manager integration

Need help setting up a seamless integration? Our experts guide you on best practices, tool compatibility, and advanced workflow mappings to ensure smooth collaboration across IT and engineering teams.

Integrate 70+ DevOps, ALM, ITSM and CRM Systems with OpsHub’s Broadcom ServiceDesk Manager Integration

With us, bring teams together for high performance. Track bugs, resolve incidents, respond to changes.

Seamless bidirectional integration for Broadcom Service Desk Manager and Jira

Bidirectional integration for Broadcom Service Desk Manager and Azure DevOps

Blueprint Integration with CA Service Desk Manager (CA SDM) and Rally Software

Clarity Integration with CA Service Desk Manager (CA SDM)

What they said

Success stories of those who tried, experienced, and scaled growth with OpsHub

When it comes to live synchronization, it is something very magical for us because the teams are working on their own ADO team projects and they need to be least worried about whatever updates they make – their epics, features and bugs, they get automatically synced so that management can see the information as a whole organization.

We have recaptured 15-20% of our developer productivity. The developers always have clarity on which items are top priority, and we can give customers real-time status updates on the spot. With OpsHub, everyone is much more relaxed, and we can resolve more issues faster.

We found the technical support from OpsHub to be exceptional as it helped us to solve several problems and optimize how we use the integration. We went from slow and cumbersome, heavy releases spanning years to lower-risk and simplified release cycles spanning months.

Diagnostics Pioneer Unifies Systems for Real-Time Compliance and Enhanced Collaboration with OpsHub Integration Manager

Casestudy Healthcare & diagnostics Medical devices Unified compliant. Real-time compliance & enhanced collaboration Global diagnostics pioneer medical device manufacturer A global leader in diagnostic devices

Beyond Integration: How OpsHub Delivered a Unified Portfolio Framework for a Financial Giant

Case Study

Axess Achieves Breakthrough Efficiency in Data Exchange with Opshub Integration

Case Study Overview Axess is a global leader in providing secure and innovative ticketing and access control management systems. Headquartered in Austria with 21 subsidiaries

DevOps Leaders

DevOps Leaders

Digital Engineering or Transformation Leaders

Enterprise Architects

Cloud Migration & Digital Transformation

Digital Thread and Compliance

Smart Engineering for AI, Co-Pilot Initiatives

Software Development & Agile Engineering

IT Service Management & Customer Support

Product Lifecycle Management & Systems Engineering

Requirements Management for Regulated Industries